Latest in: xd
Observations from a chief design executive that apply across industries and companies. Photo by Ngai Man Yan Having the opportunity to build design orgs in some of the largest companies in the world, I’ve …
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By user
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June 12, 2022
Customer experience has become a significant competitive advantage in the travel industry, magnified by shifts in what travelers value. We’re on the cusp of an evolution in how emerging technology will enhance the travel …
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By user
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March 10, 2022
I had the pleasure of being interviewed for Forrester's report The Business Impact of Design, which was published in June and recently promoted by InVision. Envisioning and designing great experiences is only one lens …
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By user
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June 25, 2020
The digital usage numbers are big right now, with analysts saying much of that uptick will stick. But I’d like to look at this through a different lens for a moment… taking a more …
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By user
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May 8, 2020
Last December, I had the pleasure of being interviewed for a report released this week: Transforming User Experience in Banking. “A human-centered design mythology offers the best way to truly understand customers and develop …
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By user
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April 9, 2020
“ You can't be a successful unicorn hunter if you’re going to bring people into a horrible culture. You have to create an environment that creatives want to be a part of.” https://www.invisionapp.com/talks/design-trends-talenthttps://www.invisionapp.com/design-trends-report-talent
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By user
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December 17, 2019

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